Contact Us

Have a question about one of our reviews, a correction to flag, or feedback on how we assess payout rates and casino performance? We want to hear from you. The team behind Real Money Casino reads every message and aims to respond within 48 hours on business days.

Reach Us by Email

The quickest way to get a response is by emailing us directly at [email protected]. Whether your query is editorial, factual or general, the same inbox handles them all — so there's no need to guess which address to use.

To help us get back to you faster, try to include:

• The page or casino name your question relates to
• A brief description of what you need
• Your preferred contact name, so we can address you properly

What We Can Help With

Our editorial team focuses on US online casino coverage — payout percentages, bonus terms, licensing, banking options and the overall player experience. Here are the kinds of queries we handle most often:

• Factual corrections — if you believe something in a review is inaccurate or out of date, please let us know. Accuracy is central to how we work, and we take corrections seriously.
• Review feedback — if you have first-hand experience with one of the casinos we cover, we'd welcome your perspective. Reader insight helps us keep assessments grounded.
• Editorial questions — queries about how we rank casinos, how we assess payout rates, or how our editorial process works.
• Responsible gambling concerns — if you or someone you know needs support, please visit our responsible gambling guidance page, which lists national and state-level support services.
• Partnership or commercial enquiries — we consider these on a case-by-case basis. Note that commercial relationships do not influence editorial rankings or ratings.

What We Are Not Able to Help With

We are an independent comparison and review site — we do not operate any of the casinos we cover, and we are not able to:

• Access your account at any casino or process withdrawals on your behalf
• Resolve disputes between you and a casino operator directly
• Provide legal or financial advice

If you have a complaint about a specific casino, your first step should be the casino's own customer support. If that does not resolve the issue, the relevant state gaming regulator or an independent dispute resolution service may be able to assist.

About This Site

Real Money Casino reviews and compares online casinos available to players in the United States, with a focus on payout performance, licensing, and real-money play. You can read more about our editorial standards and how the site is run on our about us page, and our full terms and conditions cover how this site operates commercially.

All recommendations on this site are subject to age and location eligibility. Online casino gambling is only legal in certain US states, and players must generally be 21 or older and physically located within a licensed state to participate. Please confirm your local laws before playing for real money.

Response Times

We aim to reply to all messages within 48 hours on weekdays. Messages sent over a weekend or on a public holiday will be picked up on the next business day. We do read everything — if you haven't heard back after three business days, it's worth checking your spam folder before sending a follow-up.